Processing Time
Orders are typically processed within 1 business day after payment confirmation. During peak seasons or promotional events, processing may take up to 2 business days. Orders are dispatched when inventory is confirmed available.
Where We Ship From
Orders are fulfilled by our U.S.-based fulfillment partners when inventory is available. Once your order is processed, it will be shipped directly from a US-based facility to your delivery address.
Estimated Delivery Time
Once dispatched, orders are typically delivered within 2–5 business days. Delivery to remote areas or international destinations may be subject to local customs procedures, which can affect delivery times.
- Standard Shipping: 2–5 business days after dispatch.
- In the rare event of a delay due to carrier logistics, customs clearance, or local holidays, we will notify you proactively.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
We currently offer free standard shipping on all orders. No additional shipping charges will be applied at checkout.
Shipping Coverage
We ship to most countries and regions worldwide. If your location is not supported during checkout, please contact our support team for assistance.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information when available. You can also contact our support team with your order number for delivery status updates.
Delivery Issues
If your order has not arrived within the estimated timeframe, or if the package appears damaged upon delivery, please contact us as soon as possible.
- For delayed shipments beyond the 3-day guarantee, please contact us immediately — we will investigate and resolve the issue promptly.
- For damaged or missing items, contact our support team with your order number and any relevant photos so we can resolve the issue promptly.